Reviews

Anon,
5.0

14.10.2012

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Had a wonderful 2 night stay in your hotel .With staff and tasty food as good as you have , i dont know why i have not heard of the hotel before this.Keep up the good work............


Response:

Dear Kevin, Thank you so much for taking the time to allow us some feedback following your recent stay with us in October. I was delighted to read from the overall comments that you enjoyed your stay with us and we very much look forward to welcoming you back to our hospitality in the not too distant future. Regards, Andrea Wallace General Manager

Anon,
4.8

09.10.2012

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We stayed just one nite but it was very enjoyable, I found the staff extremely friendly and helpful.


Response:

Dear Marion, Thank you so much for taking the time to place your comments online following your recent stay with us. I was delighted with the feedback especially regarding our staff and I have passed this information on to them. I do hope that we will have the opportunity to welcome you back to our hospitality in the not too distant future. Regards, Andrea Wallace General Manager

Anon,
4.8

08.10.2012

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Having Left the UK on a 9.25pm flight I arrived hungry and tired at 11.30pm. Your staff were very friendly and very efficient. By the time I had been to my room and come back down to the bar a pizza was waiting for me, very welcome. I was up and away by 8.00am the next working at nearby exhibition. Arriving home at 11.00pm back in the UK. Thank your team for helping make my working day in Ireland a success. I will stay again the next time I am in Ireland


Response:

Dear Mark, Thank you for taking the time to allow us some feedback following your recent stay with us. I was delighted to read that you enjoyed your overall stay with us and I was thrilled to read that we helped with the overall success of your working day. We do hope that we will have the opportunity to service your hotel requirements again and with that in mind I very much look forward to welcoming you back to our hospitality in the not too distant future. Regards, Andrea Wallace General Manager

Anon,
4.6

08.10.2012

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

The food was excellent.


Response:

Dear Billy, Thank you for taking the time to offer some feeback and ratings following your recent stay with us. I was delighted to read that you enjoyed your overall stay with us and that you found the food to be excellent. I have passed your comments on to the chef to be communicated with the team in the kitchen. Once again thank you for the feedback and I do hope that we can look forward to welcoming you back to our hospitality in the not too distant future. Regards, Andrea Wallace General Manager

Anon,
4.8

03.09.2012

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

Dear Mr. Schlick, Thank you for taking the time to rate our hotel following your recent stay with us. I was delighted to read from the overall scoring that you enjoyed your stay. I do hope that we have the opportunity to serve your hotel requirements again and with that in mind I very much look forward to welcoming you back our hospitality in the not too distance future. With kind regards, Andrea Wallace General Manager

Anon,
5.0

27.08.2012

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Very enjoyable stay


Response:

Dear Anna, Thank you so much for taking the time to allow us some feedback following your recent stay with us. I was delighted to read that you found your stay to be enjoyable. I do hope that we can service your hotel requirements again and with that in mind I very much look forward to welcoming you back to our hospitality in the not too distant future. Regards, Andrea Wallace General Manager

Anon,
5.0

13.08.2012

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Brilliant hotel would recommend to everyone


Response:

Dear Stewart, Thank you for taking the time to rate our hotel and allow us some feedback following your recent stay with us. I was delighted to read that you enjoyed your stay with us. I have especially noted your very kind comments, thank you so much. I do hope that we will have the opportunity to service your hotel requirements again and with that in mind I very much look forward to welcoming you back to the Aspect Hotel Park West in the not too distant future. Regards, Andrea Wallace General Manager

Anon,
5.0

07.08.2012

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

was very glad to have booked here, great value, service was second to none, staff were very helpful with a special request we had. Quiet, dark room for a good sleep. Would use again.


Response:

Hi Sadhbh, Thank you for taking the time to rate our hotel and allow us some feedback following your recent stay with us. I was delighted to read that you enjoyed your stay with us. I have especially noted your comments regarding our staff, thank you so much. I do hope that we will have the opportunity to service your hotel requirements again and with that in mind I very much look forward to welcoming you back to the Aspect Hotel Park West in the not too distant future. Regards, Andrea Wallace General Manager

Anon,
4.0

24.07.2012

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Forgot to mention the bathroom light in room 109 stays on all the time when the entry card is in the slot.


Response:

Hi Paul, Thank you for taking the time to rate our hotel and allow us some feedback following your recent stay with us. I was delighted to see from the overall scoring that you enjoyed your stay with us. The light in the bathroom above the mirror is quite deceiving in respect that the switch is actually on the light itself, it is a push button light but to be sure I have had the light checked in room 109 to ensure that it is in full working order, thanks so much for letting us know. I do hope that we will have the opporunity to service your hotel requirements again and with that in mind I very much look forward to welcoming you back to the Aspect Hotel Park West in the not too distant future. Regards, Andrea Wallace General Manager

Anon,
5.0

17.07.2012

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

My wife and I stayed for 5nights taking advantage of your Dublin Delights offer, we were attending a convention in the City West convention center. we were very well looked after by attentive staff, I had requested parking near the hotel and was reserved a place in the set down area which helped me because I have difficulty in walking. I booked this offer on spec, and am so pleased we did. We have another convention next year and as soon as I get the dates I shall book again, and if I need to stay in Dublin for any reason or anywhere else in Ireland I shall consult your web site first before booking. Thanks for a very pleasant stay it made our convention even more enjoyabl.


Response:

Hi Geoffrey, Thank you for taking the time to rate our hotel and allow us some feedback following your stay with us in July this year. I was delighted to see from the overall scoring and comments that you enjoyed your stay with us. I have especially noted your comments about our attentive staff and I have them all aware of your wonderful feedback, they were all thrilled. I do hope that we will have the opportunity to service your hotel requirements again for your next convention or indeed for a break in Dublin and with that in mind I very much look forward to welcoming you back to the Aspect Hotel Park West in the not too distant future. Regards, Andrea Wallace General Manager